Privacy Policy — fan77
Understand how fan77 collects, processes, and safeguards your personal information. Your trust and privacy matter to us.
Our Privacy Commitments
SSL Encryption
All data transmitted between your device and our servers is protected by industry-standard SSL encryption, keeping your details safe at every step.
Data Minimisation
We collect only the minimum information necessary to provide our services. We do not gather data beyond what is needed to operate your account.
No Third-Party Selling
fan77 never sells your personal data to third parties for commercial purposes. Your information is used solely to deliver and improve our services.
Transparent Processing
We are clear about every category of data we collect and why. This policy explains each purpose in plain language so you always know where you stand.
Device & Account Safety
Access to your account is secured with strong authentication practices. We monitor for unusual activity to protect Bangladesh players from unauthorised access.
Right to Contact Us
If you have any questions about how your data is used, or want to exercise your rights, you can reach our support team at any time via email.
Introduction
fan77 ("we", "us", "our") operates the website at https://fan77.vip and provides online casino and sports betting services to players in Bangladesh. This Privacy Policy explains in detail how we collect, use, store, and protect personal information when you access our platform. By registering for an account or using any of our services, you confirm that you have read this policy and agree to its terms.
This policy applies to all users of fan77, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We are committed to handling your data responsibly and in a manner consistent with generally accepted privacy standards.
Last Updated: This Privacy Policy was last reviewed and updated in 2026. We recommend revisiting it periodically to stay informed of any changes.
Information We Collect
To provide you with a complete gaming and betting experience, fan77 collects the following categories of personal data:
- Registration Information: Your full name, date of birth, email address, username, and password when you create an account with us.
- Contact Details: Mobile phone number and residential address (city/district level) provided for account verification and responsible gaming purposes.
- Financial Data: Transaction records, deposit and withdrawal history, and payment method details (such as bKash, Nagad, or Rocket wallet identifiers) necessary to process transactions securely.
- Technical Data: IP address, browser type, device model, operating system, session logs, and cookie data collected automatically when you access fan77.
- Usage Data: Game history, betting activity, session duration, preferred game categories (slots, cricket betting, live casino, crash games), and promotional interactions.
We do not collect sensitive personal information such as national identity card scans or biometric data unless specifically required for account verification under applicable regulations.
How We Use Your Information
The personal data we collect is used strictly for the following purposes:
- To create, maintain, and secure your fan77 player account and verify your identity.
- To process deposits and withdrawals through Bangladesh-supported payment channels such as bKash, Nagad, and Rocket.
- To deliver personalised promotions, bonuses, and offers relevant to your gaming preferences.
- To provide customer support and respond to your queries, complaints, or requests in a timely manner.
- To comply with responsible gaming obligations, including monitoring for signs of problem gambling and enforcing self-exclusion or deposit limit requests.
- To improve our platform's performance, security, and user experience through aggregated, anonymised analytics.
Disclosure of Your Information
fan77 does not sell, rent, or trade your personal data. We may share information only in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating the platform — such as payment processors, fraud detection tools, and customer support systems — and who are contractually bound to handle data securely.
- Legal Obligations: Where required by applicable law or in response to a valid legal request, court order, or regulatory inquiry, we may disclose personal data to the relevant authority.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring entity. We will notify you via the email address on your account before such a transfer takes effect.
Important: We never share your data with advertisers, data brokers, or marketing agencies without your explicit consent.
Cookies & Tracking Technologies
fan77 uses cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse how the platform is used.
We use three categories of cookies:
- Strictly Necessary Cookies: Required for core platform functions such as session management, login authentication, and secure payment processing. These cannot be disabled.
- Performance Cookies: Help us understand how players interact with fan77 by collecting anonymised usage statistics. This data is used solely to improve the platform experience.
- Preference Cookies: Store your settings and preferences — such as language selection, game category filters, and notification preferences — so you do not have to re-enter them on each visit.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of your fan77 account.
Data Retention & Security
fan77 retains your personal data for as long as your account remains active and for a reasonable period thereafter in accordance with our legal and regulatory obligations. When your data is no longer required, we securely delete or anonymise it so it can no longer be associated with you personally.
We implement a range of technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls restricting internal staff access on a need-to-know basis, and regular security reviews of our systems.
Please Note: While we apply robust security practices, no online platform can guarantee 100% security. We encourage you to keep your login credentials confidential and to contact us immediately if you suspect any unauthorised activity on your account.
Your Rights as a User
You have the following rights with respect to your personal data held by fan77. To exercise any of these rights, please contact us at [email protected]:
- Right to Access — you may request a copy of the personal data we hold about you at any time.
- Right to Rectification — you may ask us to correct inaccurate or incomplete information in your account profile.
- Right to Erasure — in certain circumstances, you may request that we delete your personal data, subject to our legal retention requirements.
- Right to Restriction — you may ask us to limit the processing of your data in specific situations.
- Right to Object — where we process your data on the basis of legitimate interests, you may object to that processing.
We will acknowledge your request within 5 business days and aim to resolve it fully within 30 days. For complex requests, we may require additional time and will inform you if an extension is needed.
Payment Processing & Third-Party Providers
When you make a deposit or request a withdrawal at fan77, your transaction is handled by payment processors. For Bangladeshi players, this typically includes mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as bank transfer options including Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These processors operate under their own privacy policies and terms of service. fan77 is not responsible for the privacy practices of these third-party providers.
We advise you to review the privacy policies of any payment service you use alongside fan77. If you have concerns about how a payment provider handles your data, please contact that provider directly.
Age Restriction & Underage Access
fan77 is strictly an adults-only platform. Our services are intended exclusively for players aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe your child has registered an account or provided personal information to fan77, please contact us immediately at [email protected] so we can delete the relevant data without delay.
Age verification checks may be conducted at account registration or at any point during your use of the platform. Failure to pass age verification will result in account suspension and the return of any uninvested funds.
Changes to This Privacy Policy
fan77 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in our services, changes in applicable law, or improvements to our data-handling practices. When material changes are made, we will notify registered players by email or via a prominent notice on the fan77 platform.
Continued use of fan77 following the posting of changes constitutes your acceptance of the revised Privacy Policy. We recommend checking this page periodically, especially if you are a regular player.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way fan77 handles your personal data, our support team is available to assist you.
Email (plain text — not a link):
Our support team responds within 24–48 hours, Bangladesh Standard Time (BST, UTC+6).
Ready to Explore fan77
Now that you know how fan77 protects your data, dive into our full range of games and betting markets. From BPL cricket betting to live casino tables and slots — it's all here.